Molecubes Support

Welcome to the Molecubes support portal

Suggested forms

  • Technical support in Molecubes Support

    Need help troubleshooting? Don't know how to (re)configure your setup? Select this to request assistance from our specialized Technical Support Team

  • Application Support in Molecubes Support

    Unsure which protocol best fits your specific study requirements? Struggling with post-processing data or QC procedures? Pick this option and get your questions answered by our expert Applications Team

  • Report a bug in Molecubes Support

    Tell us the problems you're experiencing.

  • Other questions in Molecubes Support

    Don't see what you're looking for? Select this option and we'll help you out.

Powered by Jira Service Management
{"xsrfToken":"f040a80c8fee11ffb3c1872ee2783ed539996770_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6849e7f0-8a2b-469f-b55d-fe4e6dd3f58c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMTI5MTk2ZS0xOWQ3LTQyODUtYTVjZS0zMWM3NzIzOTFhMGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY4NDllN2YwLThhMmItNDY5Zi1iNTVkLWZlNGU2ZGQzZjU4YyI6WyJyZWFkIl19LCJleHAiOjE3NjMwNDYxNjIsIm5iZiI6MTc2MzA0NTU2Mn0.-HSda1GM2Ypt29bF8yqDRrVDeGcMZEzRRv_EWOr0vM0&client=c129196e-19d7-4285-a5ce-31c772391a0a&mode=fit","logoId":"6849e7f0-8a2b-469f-b55d-fe4e6dd3f58c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Molecubes support portal","sharedPortalName":"Molecubes Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Molecubes support portal","sharedPortalName":"Molecubes Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#007089","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/cfac4bc4-6142-41cf-96b0-7e523495a99c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMTI5MTk2ZS0xOWQ3LTQyODUtYTVjZS0zMWM3NzIzOTFhMGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNmYWM0YmM0LTYxNDItNDFjZi05NmIwLTdlNTIzNDk1YTk5YyI6WyJyZWFkIl19LCJleHAiOjE3NjMwNDYxNjIsIm5iZiI6MTc2MzA0NTU2Mn0.t0rTeRBG_R6X9E4I8zBlKCtxleXmbftB44idgYwSmsU&client=c129196e-19d7-4285-a5ce-31c772391a0a&height=300&mode=fit","bannerMediaApiFileId":"cfac4bc4-6142-41cf-96b0-7e523495a99c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=molecubes","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f040a80c8fee11ffb3c1872ee2783ed539996770_lout","baseUrl":"https://molecubes.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://molecubes.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c129196e-19d7-4285-a5ce-31c772391a0a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"785a75a257964d1d9a3df7f9ceb61efc","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://molecubes.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}